NHTSA Complaint #11597972 — 2023 FORD MAVERICK HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11597972
Vehicle 2023 FORD MAVERICK HYBRID
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

[XXX]: Driving to work on the highway during rush hour. My vehicle started slowing down and wouldn't go out of neutral. The instrument panel lit up and the display panel brought up collision ahead. A lot of other codes and things popped up as well. I avoided being hit by a semi truck and was able to pull over to the shoulder. I turned my vehicle off and on. The vehicle went into drive and i to got it off the highway. It was in limp mode after that. I tried turning the vehicle off and on several times, and to no prevail. I called a tow truck to have them take it to the dealership. Keep in mind that this happened so fast and I was more worried about getting out of the way to avoid a collision. To hear that this is a recall is ridiculous. I drive with kids in the backseat, and I will never feel comfortable driving this vehicle again! I waited 9 months to get the maverick and I've had nothing but issues. Under 5k miles, I had a code pop up saying they detected air in the engine compartment. I was on the road trip to Canada at the time. I spent my vacation worrying if I was going to make it home. Luckily I did and it needed an "update". 2 other times, my left blinker failed. When it failed, my hazard lights would go off. Zumbrota ford "fixed" it the first time. Only for it to happen a month later. Zumbrota ford said they didn't know what the issue was, but they "fixed it". Now I had this even occur where the vehicle would go into neutral and limp mode. I'm not taking anymore chances, risking my life, driving this ford maverick. I've wasted so much time dealing with issue after issue and have missed several days of work. I just want a SAFE functioning vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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