NHTSA Complaint #11597817 — 2023 FORD F-150 HYBRID

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11597817
Vehicle	2023 FORD F-150 HYBRID
Component	UNKNOWN OR OTHER
Date of Incident	June 28, 2024
Date Filed	June 30, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

My truck is brand new. The A/C lines and evaporator coil are freezing up when using the A/C, resulting in no air flow out of the vents in the cabin. I checked forums online and this has been a common problem with my vehicle yet Ford has filed no recall to fix it. Dealership states it’s a faulty temp sensor in the evaporator. Ford refuses to pay for the fix under the vehicle manufacturer warranty because no warning lights are displayed on your dash.

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