NHTSA Complaint #11597740 — 2013 FORD FUSION ELECTRICAL SYSTEM

Complaint Details

ODI Number	11597740
Vehicle	2013 FORD FUSION
Component	ELECTRICAL SYSTEM
Date of Incident	May 1, 2024
Date Filed	June 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

The backup camera fails to show an image from behind the car over 75% of the time. The display in the car is black upon putting the car in reverse, within about 2 seconds a message displays “rear view camera is unavailable. Please contact your dealership.” The collision sensors (rear cross traffic) also does not work when the camera is not working. Looking at multiple online sites, as well as a friend who has a similar model Fusion as I do, there are many many reports of this issue . My car is low mileage (63,141). Ford also has multiple recalls for this issue on other models and years, this car should be included in the recalls.

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Recent Complaints for the 2013 FORD FUSION

#11717152 — AIR BAGS — February 10, 2026 — The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat be...

#11717152 — STEERING — February 10, 2026 — The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat be...

#11716481 — UNKNOWN OR OTHER — February 7, 2026 — Rear view camera intermittently works. Blackout when reversing. Car is in reverse camera starts then stops

#11715831 — UNKNOWN OR OTHER — February 5, 2026 — UNKNOWN - I was driving the car on a highway, there were no alerts and my engine light was not on, and my car started...

#11713742 — STEERING — January 27, 2026 — I had multiple electric power steering failures. the first in 2022, and the second in June of 2023. In 2023 we did a ...