NHTSA Complaint #11597267 — 2022 TESLA MODEL 3

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11597267
Vehicle	2022 TESLA MODEL 3
Component	EXTERIOR LIGHTING
Date of Incident	June 25, 2024
Date Filed	June 27, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

i was driving after dark on a country highway with my wife. She was choosing music while I was driving. An oncoming car went by and afterwards I flipped to high beams... at the exact same moment she tapped to play a song on the display. Turns out the skip/play songs menu is exactly where the headlight adjust menu pops up when you switch from high to low beams. This caused her to turn the headlights off on the car while we were travelling at highway speeds. This causes an obvious significant safety risk because of a poorly thought-out UI design and could cause a crash very easily. I am including two photos of the UI problem one with music playing, and the second popup for headlight control when the light beam is changed from low-beams to high-beams.

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