NHTSA Complaint #11597232 — 2023 TESLA MODEL X

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11597232
Vehicle	2023 TESLA MODEL X
Component	UNKNOWN OR OTHER
Date of Incident	June 13, 2024
Date Filed	June 27, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

After a recent service call, the driver door that automatically opens when I approach the car with my phone app opens really quickly and big. It used to only opens a small gap. I asked the service center and the said it is due to software updates and it is not adjustable. The problem is that it doesn’t detect ongoing traffic when car parked on the street. The door also hit me twice so it was not able to detect me approaching at certain angles. It is not open in angles consistently that I think it can cause cars crashing into the my car’s door at street parking. I’ve asked tesla service center yo report the problem to corporate but do not trust that they would treat it seriously.

Related Complaints for the 2023 TESLA MODEL X

Other UNKNOWN OR OTHER Complaints

#11718694 — February 18, 2026 — On February 17 at approximately 9:30 AM, while my wife was driving uphill, the vehicle abruptly shut down and became ...

#11706658 — December 22, 2025 — 1. The Horn Button in NOT located in the center of the steering wheel but is located as a separate button off to the ...

#11702804 — December 3, 2025 — While using Full Self Driving (FSD) for autoparking, the car backed into and sideswiped a pole

#11699799 — November 17, 2025 — Tesla has taken the horn away from the traditional center of the steering wheel and put a ridiculously small button o...

#11685373 — September 5, 2025 — The horn is in a place that is difficult to find in hazardous situations rather than in the center of the steering wh...

Recent Complaints for the 2023 TESLA MODEL X

#11718694 — ELECTRICAL SYSTEM — February 18, 2026 — On February 17 at approximately 9:30 AM, while my wife was driving uphill, the vehicle abruptly shut down and became ...

#11712088 — SUSPENSION — January 20, 2026 — I am reporting a catastrophic suspension failure resulting in complete wheel separation on my 2023 Tesla Model X Plai...

#11712088 — WHEELS — January 20, 2026 — I am reporting a catastrophic suspension failure resulting in complete wheel separation on my 2023 Tesla Model X Plai...

#11710524 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL — January 12, 2026 — FSD hw3 is so f ing dangerous. It’s tried to kill me many times. It forces lane charge or a jerking wheel wrestling...

#11704919 — STRUCTURE:BODY — December 14, 2025 — Vehicle: 2023 Tesla Model X Component: Power-operated doors / door latching (auto-close / “cinch” close) Incident typ...