NHTSA Complaint #11597210 — 2014 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11597210
Vehicle	2014 RAM 1500
Component	STEERING
Date of Incident	June 23, 2024
Date Filed	June 27, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Power steering suddenly went out while driving luckily I wasn't on the freeway or in the middle of turning. I had my young daughters in the truck. Service power steering like came on after I lost all power steering. No recalls but Ram has many complaints for this issue. got quoted as the Ram dealer $3100 for just the parts and another $700 for labor for the rack and pinion. Parts on back order so I will be without my truck for over a week with no other means of transportation. I only have 68,000 miles on this truck. Unbelievable that this isn't a recall and Ram isn't covering it. Someone is gonna get seriously injured. VB9/ NHTSA 19E-007 Electronic Power Steering Gear.

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