NHTSA Complaint #11596842 — 2024 TESLA MODEL S
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11596842 |
| Vehicle | 2024 TESLA MODEL S |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
My Tesla was parked unlocked in my garage. I came out to drive it and all the doors were locked and would not open with my key card. It also would not unlock with my cell phone app. Tesla customer service also could not remotely unlock it. The vehicle had to be towed to a Tesla Service Center where they forced open the window to gain access. They stated the car needed a new control panel. I have read where Teslas have locked up with children in the car and parent could not gain access to the car. These situations need to be looked into since the Teslas locking up are not isolated incidences.
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