NHTSA Complaint #11596538 — 2022 HYUNDAI KONA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11596538
Vehicle 2022 HYUNDAI KONA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I purchased this 2022 Kona used with 12,000 miles in April 2024. On 4 occasions it has failed to start. When starting the vehicle with push button I only heard a series of clicking. There was no other sound made while trying to start the car. My husband had a remote jumper and attached it to the battery as directed on the jumper, then pushed the start button. The vehicle started immediately. The vehicle then ran normally. I episode occurred after the vehicle sat while we were away for 2 weeks on vacation. Again, using the remote jumper, the vehicle started immediately. Another occasion, the vehicle was driven that day and when attempting to move the car from the driveway into the garage, it once again failed to start. Just a series of clicking sounds. Application of the remote jumper once again started the car immediately. On the 4 th occasion (XXX) I was stopped at a traffic light waiting for the right turn arrow to appear. It was raining hard. The vehicle cut off (as it normally does when idling while stopped) then the dashboard went dead. The safety flashers would not work nor could I restart the car. This time there was no sound or clicking. I exited the vehicle in heavy rain and traffic, got the remote jumper from the trunk, raised the hood in the rain and heavy traffic and proceeded to attach the jumper to the car battery. The car started immediately. This last occasion of the vehicle shutting down was extremely dangerous. As I stated it occurred in a heavy rain in a very congested and heavily traveled city road. Visibility was poor due to the weather and lack of safety flashers (Toledo, Ohio at the corner of [XXX] ). I was fearful standing outside the vehicle with so much traffic. I was blocking the right turn lane so people behind me were not happy. I am [XXX] and unable to push it to the side of road. I believe that intersection has a left turn lane, 2 straight lanes, and the right turn lane. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B

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#11704305 UNKNOWN OR OTHER February 2023: horn failure. Pressed the car's horn, and it FAILED to produce the loud sound that it is SUPPOSED TO m...
#11704307 UNKNOWN OR OTHER JANUARY 2024: HORN FAILURE. Pressed the car's horn, and it FAILED to produce the loud sound that it is SUPPOSED TO ma...
#11704312 UNKNOWN OR OTHER August 2024: Horn malfunction/failure. Pressed the car's horn, and it FAILED to produce the loud sound that it is SUP...
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