NHTSA Complaint #11596489 — 2012 DODGE RAM 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11596489
Vehicle 2012 DODGE RAM 1500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

In approximately 2019 I received multiple warning lights including "Serv 4WD", TCS disabled, and ABS warning lights. Had it looked at by the dealer who replaced wheel sensors and performed diagnostics. All lights cleared exept TCS disabled warning which is indicationg that the TCS system is not functioning and has a collateral effect of the cruise control not being able to turn on. I have paid to have this remaining indication diagnosed on two different occasions, each leading to a dealership recommendation to replace the Hydraulic Control Unit / ABS Module at a cost of approximately $1500 and a wait for backordered parts exceeding one year - all with no guarantee of this fixing the problem. My truck has been in this condition for about 5 years now. A quick Google search will show that there have been multiple instances of faults of this type affecting the HCU/ABS modules with the problem becoming particularly prevalent in the 2017-2018 model years. Thousands of complaints have been submitted and Class Action Lawsuits started, but it appears FCA has yet to adequately address this potential safety issue caused by a defective part that is known to them.

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