NHTSA Complaint #11596412 — 2015 RAM 1500

I experienced partial loss of electric power steering or (EPS) while driving. if I turn the wheel roughly 30 degrees either way the power steering is out. There was no crash but this did happen while driving and I did have difficulty making a turn, if there was more traffic or if I was on a tighter road I could have easily hit someone else or run off the road. There were no warning lights or messages that indicate the problem before it happened or after. I've had a local dealership (where I bought the truck) and another independent service center inspect it and confirm that the EPS system is the problem and needs to be replaced. The local dealership wants over 6k for the repairs and refuses to work with me on that until this is an official recall. My understanding is that there is an open investigation on this issue, is there any timeline on when it could be resolved? My vehicle is available for inspection if necessary.