NHTSA Complaint #11596168 — 2022 FORD F-150 LIGHTNING BEV

The contact owns a 2022 Ford F-150. The contact stated that while driving at 20–25 MPH with the BlueCruise hands-free driving mode activated, the steering wheel inadvertently veered to the right, and the vehicle violently jerked across three lanes of traffic before slamming into the guardrail. No warning light was illuminated. The air bags did not deploy. There were no injuries sustained, and medical attention was not received. A police report was filed. The contact received a citation for reckless driving. The vehicle was towed to the dealer but had not yet been repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 25,000.