NHTSA Complaint #11596113 — 2022 CHRYSLER PACIFICA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11596113
Vehicle	2022 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	June 23, 2024
Date Filed	June 24, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

While driving the vehicle, received a message to stop safely vehicle will shut off soon. The car stops responding to the gas pedal and I had to try to quickly find a safe place to park the vehicle. I am lucky that I was not on a major highway at the time as I had three young children in the vehicle. Once stopped I was unable to turn off the van. The vehicle start/stop button was not responding and it took a long time before I was able to turn off the vehicle to try to restart it. The message remained and the car had to be towed to a dealership. It is now with the dealership while they determine the cause of the shut down. This is a serious issue to occur on a relatively new vehicle.

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