NHTSA Complaint #11595932 — 2023 TESLA MODEL Y

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11595932
Vehicle 2023 TESLA MODEL Y
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Yesterday, 6/21/2024, something strange happened while I was driving my 2023 Tesla Model Y on the westbound 210 highway. The car was in autopilot mode, cruising at around 65 mph at approximately 11:20 AM. Suddenly, I heard a loud shattering (or explosive) sound. The next thing I knew, my front passenger window was completely shattered. Initially, I thought a rock or some object might have hit my window, but I couldn't find any remnants inside the car. Once I got home, I examined the window from the outside. The glass was almost completely smooth, as if it had exploded. Fortunately, since my windows are tinted, the shattered glass remained mostly intact. Can anyone help me figure out what might have caused this? The exterior side is smooth like butter with no visible impact. Could it be a defect?

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