NHTSA Complaint #11595259 — 2021 HYUNDAI PALISADE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11595259
Vehicle	2021 HYUNDAI PALISADE
Component	ELECTRICAL SYSTEM
Date of Incident	June 10, 2024
Date Filed	June 19, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The child safety door lock system is malfunctioning. While driving or approaching the vehicle with the keyfob, all door locks will cycle repeatedly and randomly. After a minute or so of cycling, the dash will illuminate that the child safety door lock system has failed. The light on the child lock button on the door will remain illuminated; however, the rear doors can be opened, including while driving. This is a significant safety issue for those with children in the back seat. Dealer hasn't been helpful. Issue can be repeated by cycling the child lock button on the door.

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