NHTSA Complaint #11595235 — 2018 FORD MUSTANG
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11595235 |
| Vehicle | 2018 FORD MUSTANG |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
We purchased this vehicle for my daughter as a graduation present and while she was driving it the engine malfunctioned stranding her on a busy highway. We then found out it is the defective EcoBoost engine manufactured by Ford that was the cause of this incident. We have been trying to get it repaired but Ford will not cooperate even though they know this engine is a defective product. Could we please get some assistance with this as we just purchased this vehicle a year ago and we are now being asked to spend $8,000 to replace a defective engine. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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