NHTSA Complaint #11595078 — 2020 TOYOTA RAV4

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11595078
Vehicle 2020 TOYOTA RAV4
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 35,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The contact owns a 2020 Toyota Rav4. The contact stated while driving 60-65 MPH, the vehicle started shuddering and the engine was overheating. The message "See Dealer for Maintenance" was displayed. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that an unknown cooling system valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 35,000.

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