NHTSA Complaint #11595009 — 2023 TESLA MODEL X

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11595009
Vehicle	2023 TESLA MODEL X
Component	STEERING
Date of Incident	June 12, 2024
Date Filed	June 18, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

2023 Model X Plaid. All stalks and physical horns have been removed. They are now capacitive buttons on the steering wheel that move with the wheel, are not raised to find easier, and are difficult to find in emergencies. I was nearly in a head-on collision and couldn't find the horn fast enough so I had to swerve excessively to avoid getting hit. The other driver didn't even know I was there. The 2024 model now has a physical horn, but Tesla refuses to swap out mine citing "upgrade paths" I have less than 2000km on this car.

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