NHTSA Complaint #11594831 — 2017 FORD F-250

The contact's son owns a 2017 Ford F-250. The contact stated that while her son was driving at an undisclosed speed, the vehicle made an abnormally loud sound. There was engine oil leaking onto the ground, and unknown engine parts had detached and fallen to the ground. The vehicle then lost motive power. The contact's son coasted the vehicle to the side of the road and called the contact. The contact and her husband arrived at the scene and towed the vehicle to the son's workplace. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 30,000.