NHTSA Complaint #11594133 — 2020 SUBARU FORESTER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11594133
Vehicle 2020 SUBARU FORESTER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

I picked-up my new 2020 Subaru Forester on January 2, 2020. Within two years the battery became too weak to start the engine. Since then, I've had to repeatedly charge the battery. Now a battery maintainer is constantly connected to the battery. I've seen online reports that multiple late model Subarus have had battery issues, and that Subaru of America voluntarily replaced batteries and addressed related electrical issues for some of its customers. Subaru of America has all of my contact information, but I was never informed of their voluntary fix of the battery issue. Due to the fact that I wasn't contacted about the battery failure issue, do I now have any recourse? Many late model Subarus have an automatic engine stop/start feature. I've read reports of Subarus not restarting in traffic, I therefore do not feel safe driving my 2020 Subaru Forester. Why didn't this dangerous problem trigger an NHTSA recall?

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