NHTSA Complaint #11594116 — 2021 DODGE DURANGO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11594116
Vehicle	2021 DODGE DURANGO
Component	ENGINE
Date of Incident	April 1, 2024
Date Filed	June 13, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Start/Stop feature says it is unavailable causing vehicle to not shut off when stopped as well as causing vehicle to give message saying Start/Stop feature unavailable due to hood open which then causes vehicle to shut off once stopped and requires vehicle to be shifted into park and restarted for message to come back on. This issue happens when driving and once stopped causes vehicle shut off in traffic causing huge safety concerns and issues.

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