NHTSA Complaint #11593807 — 2019 BMW X3
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11593807 |
| Vehicle | 2019 BMW X3 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
The entire cooling system failed and RED WARNING light appeared leading to $6400 quote for repairs from BMW Seattle. BMW refused to do anything to make this right. They already know the thermostat is defective, so is the aux water pump, and the main water pump fails at only 60,000 miles. We could have been stranded on the side of the highway and these excessive repairs should all be covered under manufacturer extended warranty. We spoke to attorneys in Connecticut who will build a class action in this case. BMW wouldn't even meet us half way on repair costs and we were without our vehicle for months. It was an independent shop that finally told us the truth that the AUX Water Pumps are well known for failing on this vehicle causing extensive cooling system and engine repairs.
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