NHTSA Complaint #11593757 — 2015 MERCEDES-BENZ C300

The contact owns a 2015 Mercedes-Benz C300. The contact stated while washing the vehicle, he observed that the roof panel had become detached. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V197000 (Structure), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.