NHTSA Complaint #11593654 — 2014 RAM 1500

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11593654
Vehicle 2014 RAM 1500
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Electonic Power Steering failed. Unable to steer vehicle. After starting vehicle, steering felt locked. Had vehicle towed to independent service center. Initially did not fail with independent service center however, with second attempt by independent service center, it did fail. Therefore, problem is intermittent. Independent service center's diagnostic test found it to be a recall issue, 19E-077, and we were advised to go to dealership. Vehicle was towed to Firkins dealership. Through dealership and multiple calls to FCA and NHTSA claims no recall advisories and no such recall number found. FYI, we have had two other unrelated recalls that the FCA had no record of. Dealership did tell us they have had 7 of these steering issues in the last year. The EPS warning did appear on dashboard.

Related Complaints for the 2014 RAM 1500

Other STEERING Complaints

#11717986 While driving into a turn at an intersection, the steering pulled hard, them completely loss all power steering with ...
#11717704 I was driving around 35 mph, the steering wheels suddenly have no power, really tight and hard to turn with no sympto...
#11715864 Ref Investigation Number: RQ 23-003 Intermittent / Comp Loss of Power Steering I EXPERINCED A COMPLETE STEERING RACK...
#11715710 ABS module internal electrical failure. Causes traction control, antilock brakes, and trailer brakes to fail. Brakes ...
#11711124 I'm sure this is not the first complaint you all have received, and this is not my first attempt at reaching out. My...

Recent Complaints for the 2014 RAM 1500

#11719586 AIR BAGS There was a previous recall for my vehicle July 21, 2015 R36 15V•459. The recall was handled at the dealership to fix...
#11719586 ELECTRICAL SYSTEM There was a previous recall for my vehicle July 21, 2015 R36 15V•459. The recall was handled at the dealership to fix...
#11719586 VEHICLE SPEED CONTROL There was a previous recall for my vehicle July 21, 2015 R36 15V•459. The recall was handled at the dealership to fix...
#11718450 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING the braking system abs failed, stopped at traffic light foot on brake petal holding then brake petal goes to floor an...
#11718450 SERVICE BRAKES the braking system abs failed, stopped at traffic light foot on brake petal holding then brake petal goes to floor an...
Check any vehicle history by VIN - Free vehicle history report