NHTSA Complaint #11593634 — 2024 CHEVROLET TRAX

The contact owns a 2024 Chevrolet Trax. The contact stated while driving 60 MPH, the brakes became inoperable. The braking system failure message was displayed. The vehicle failed to exceed 42 MPH. The vehicle was taken to the local dealer, where the codes were cleared, and the electrical system was updated. The dealer was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. While driving, the failure recurred. The vehicle was towed to another local dealer, Shakopee Chevrolet (1206 1st Ave. E., Shakopee, MN 55379). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000.