NHTSA Complaint #11593607 — 2016 RAM 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11593607
Vehicle 2016 RAM 1500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

I have a 2016 RAM 1500. At 50k miles, the ABS light and the brake light came on. The message states “service ABS braking system”. 
I went to NAPA to get the code read and they said that I need the ABS Electronic Brake Control Module and the Brake Fluid Pump assembly replaced and that it could be very dangerous to drive my truck and in fact, if I keep driving the truck without it being fixed it was a danger to myself and others. NAPA called to order the parts and they said that it was back ordered by 3 days. The date of was 5/21/2024. They have NO date when they will have the vital parts to make my truck stop in the manner and condition that I bought the truck. I went online to do some research and I found out thousands of people are waiting years to get these parts and for every model and year since approximately 2012. The Dodge RAM people are not making the parts. They say it’s under “engineering review” or that they are simply backordered, FOR YEARS!!! So let me get this straight, THOUSANDS OF PEOPLE ARE DRIVING THEIR TRUCK ON THE ROAD IN AN UNSAFE CONDITION BECAUSE THE RAM PEOPLE “REFUSE” TO MANUFACTURE THE PARTS. This is what I’m being told. That my truck, that I paid a lot of money for and incidentally is paid off, doesn’t have the vital parts in it to make it stop effectively. I wrote to them to find out about the parts. The response that I got was telling me that the parts are no longer under warranty. I didn’t ask that question I asked when can I get the parts. And they never will answer the question. Why is this not under a number one priority for the safety of individuals and the general public? Why are people allowed to drive their RAM around when every one of the modules is failing in every RAM? I was told by NAPA that the modules are all failing around 50,000 miles. And again, they warned me not to drive my truck. How are we all supposed to get to work?

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Recent Complaints for the 2016 RAM 1500

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