NHTSA Complaint #11593272 — 2023 BMW F 850 GS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11593272
Vehicle 2023 BMW F 850 GS
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

New 2023 BMW F850GSA Motorcycle purchased in April of 2023. Clutch lever often sticks as it engages with the engine causing the motorcycle to lurch forward when attempting to take off from a stop. Nearly struck by another vehicle stopped behind. Problem confirmed by dealership and manufacturer. No warning indicators activated. This situation was observed from the day I took delivery. Was advised that a clutch adjustment was all that was needed. However, the condition continued. The clutch would stick about 80 percent of the time and caused the motorcycle to stall numerous times when trying to move away from intersections. Dealer advised to drive for a while thinking that it would get better. It did not. Motorcycle was at the dealership many times for this concern. I filed a concern with BMW and was told in writing that the sticking clutch was normal? In October 2023, I delivered the motorcycle to the dealer as they requested for a comprehensive investigation. Service Technicians confirmed that there was a problem and has seen this in other units sold at their store. The technician installed a go-pro camera system on my motorcycle and sent the video to BMW in Germany. BMW acknowledged that there is a problem. A complete Clutch basket system was replaced and the motorcycle was returned to me in November after the riding season ended declaring that it was repaired. In the spring of this year (2024), it appeared that about 90 percent of the sticking clutch was successfully repaired. After adding another 1K miles, it appears that the problem has returned and occurs about 50 percent of the time while pulling away from a stop. In conclusion, a clutch that sticks just as it engages with the engine is a serious safety hazard and could easily cause a crash and or injury when trying to take off! All other related repair/concern documents were not made available to me from the dealer or manufacturer.

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