NHTSA Complaint #11593198 — 2024 KIA TELLURIDE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11593198
Vehicle 2024 KIA TELLURIDE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I purchased my 2024 Kia LX AWD Telluride on 2/29/24, it had approximately 2,100 miles when my cluster screen went black. This occurred on 5/25/24 without warning. I went to turn my truck on and was unable to read the speedometer, RPM, gas gauge, mileage, and engine temperature. The blindspots warning, or other safety warnings were not working properly. When using the navigation system it wouldn't work properly. It seemed as though it was confused on the direction I was going. I called the dealership where I purchased the vehicle and they were able to get me in for a service repair in 1.5 weeks. Dropped my vehicle off and came back for it a couple hours later. They mentioned the electrical was fine, and could have been that it was loose, and a bump in the road could have caused it. Although, the screen didn't go out while I was driving. They also fixed other items that it has recalls for, such as, radiator cover, and ABS. I was not charged for any of these repairs/services. The dealership was very friendly and responsive.

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