NHTSA Complaint #11592872 — 2022 TOYOTA VENZA

I am the primary driver of our 2022 Toyota Venza. On [XXX] I had just taken the car through the Splash automated car wash on [XXX] and I was navigating into an adjacent space for use of the vacuum cleaners. As I took my foot off the accelerator to put the vehicle into Park, it suddenly and unintentionally accelerated. It crossed the driveway entrance to the car wash, jumped a curb which was actually the top of retaining wall for the parking lot of the adjacent business, and sailed over the retaining wall into the parking lot which was over 2 feet lower than the level of the car wash. I was able to bring the car to a stop without hitting anything, but 3 tires were blown out and severe damage occurred to the underside and front end of the car (we are awaiting estimates of the damage to the car). The airbags did not deploy. I had a minor shoulder bruise from the seat belt but no other injury. The car is at an auto repair shop awaitinng estimates and adjuster inspection. No report has yet been filed with Toyota but we expect to file today. No independent service center or other inspection has been done yet. There was no warning system notification prior to the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)