NHTSA Complaint #11592809 — 2020 NISSAN KICKS

The contact owns a 2020 Nissan Kicks. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure occurred after the vehicle had come to a complete stop. In addition, the contact stated that the failure occurred intermittently. The contact stated that the door locks including the rear hatch had independently unlocked. The contact stated that the failure began after an unknown software update was completed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.