NHTSA Complaint #11592806 — 2024 HARLEY-DAVIDSON FLHX

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11592806
Vehicle 2024 HARLEY-DAVIDSON FLHX
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The speedometer is off between 3 and 7 MPH, depending on the speed traveling. I took it in for service, and they stated they needed to consult with corporate. They never got back to me, and after a month, I reached out again, and they sent a text message stating the below: "David this is Jacob at Daytona HD. After speaking with Harley again on your speedo concern they consider it to be within acceptable range of being off. The ref # for the call is [XXX], if you would like to reach out to Harley regarding this the customer service phone # is 1 800 258 2464". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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