NHTSA Complaint #11592805 — 2013 MINI COOPER COUNTRYMAN
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11592805 |
| Vehicle | 2013 MINI COOPER COUNTRYMAN |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
The problem started with fog lights blinking on and off while the car was off. As I entered the vehicle I noticed a pool of water on the floor bed. The car has a sunroof which was closed at the time, as well as all of the windows - water came in from somewhere else. I proceeded to turn on the car to see what was happening and the car did not turn on. I thought maybe the battery is dead - tried to give it a boost and it did not work. I replaced the battery - it turned on the car but most lighting areas and power windows do not work. The two front windows are not working properly, they do not go up or down, only the back windows. I do not have control of the headlights - it just stays on one setting. The directional lights do not work. The console lights do not work. This puts myself and others at risk because I can’t aware other drivers when I making a turn or changing lanes. I can’t see the console panel at night, unaware of gas, speed, or radio functions. The car has been driven locally only during the day to avoid accidents and when I arrive at my destination - I notice smoke coming out of the hood. There is an active recall (23V-337) on the R55 & R56 models but not R60 models - which is my car. The exact description of defect (see below) is what is happening to my car and I’d like to have this model added to the recall. It is very dangerous to keep driving this car which I need for daily use. “This safety recall involves the Footwell Control Module (FRM), an Electronic Control Unit (ECU) which controls various lighting and power window functions, and is installed near the bottom of the driver's side A-pillar behind an interior trim panel. Due to several contributing factors (environmental, certain US States' wintertime road treatment, vehicle design configuration and age), over time, the FRM could become susceptible to corrosion. For vehicles equipped with a sunroof, after a multi-year period involving large temperature changes, multiple freeze/thaw cycles..”
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