NHTSA Complaint #11592565 — 2016 NISSAN FRONTIER

The issues iw with the lug nuts expanding locking on the tire so it cannot be takeoff for rotation or replacement or if you have a flat tire tout on the spare. Went to BJ's tire in Pasadena, MD (1-410-647-6600) to have a rotation and they said they could not do it the lug nuts expanded to larger size and it could cross thread if they got them off and tried tout them back on. AS WELL THEY MIGHT NOT BE SECURED TIGHT ENOUGH THAT THEY WOULD NOT FALLOFF WHILE DRIVING. A SAFTY ISSUES WITH BJ'S. BOTH MECHANICS VERIFIED IT AND THE TWO MANAGERS OF THE STORE AS WE.. I did not believe them so I took it to Sheehy Nissan in glen Burnie where the two top managers verified that the lug nut expanded so large they had to be replaces OR IT WOULD BE A SAFTY ISSUE with me driving with he old one on as they cannot be safely tightened down and may come off during driving. So I need all 24 lug nuts replaced. I think he said they expanded from 21 mm (or cm) to 22.5 mm (or cm).the manager has been doing this for over 30 years and his assistant said the same who has been doing it for over 25 years. Mr Brian Jordan at 1-410-760-3500 ext #81052) So I need all 24 replaced as the rest could expand. The real cost is over $800 but willing to do it for like $550 plus tire rotation. As both BJ's managers and tire people and Nissan managers are saying thesis a serious safety issue I believe them. They say unless proper tools used other issues can occur. And ALMOST IMPOSSIBLE TO REMOVE BY THE OWNER OF THE VECHILE. Especially if the person icon the road replacing the tier with the spare. They showed me on the internet the issues with ford and other manufactures from before 2000 having this issue. As I am [XXX] it would be really hard to deal with if an emergency came up o the road. You need look into this issue. IT IS A REAL SAFETY ISSUE esp. for older folks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)