NHTSA Complaint #11592506 — 2023 HONDA RIDGELINE

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11592506
Vehicle 2023 HONDA RIDGELINE
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

My brakes locked and my accelerator pedal deactivated without warning or cause. The engine and all accessories continued to work normally, but the gas pedal remained deactivated until I came to a complete stop. I was in the process of merging into the oncoming lane. I still own the vehicle but am trying to get the dealer to repurchase the truck. The vehicle(s) behind me had little warning and the result could have been a multi-vehicle collision. I had no way to know what caused the lockup and inability to drive away, and still don't know if or when the problem will recur. My Dealership examined my truck for 3 days and did not explain any plausible cause. They sent info to Honda's America HQ in California and told me that I might not ever receive a response, and if I do it will likely be at least a few weeks from now. They have given me nothing in writing. There was no warning of any kind either during the event or afterward. The lane ahead of me was completely clear of vehicles, pedestrians, animals, etc., but it was a slight S-curve. Driving conditions were ideal. it occurred during the middle of the day with no traction or glare issues.

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