NHTSA Complaint #11592453 — 2017 TOYOTA HIGHLANDER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11592453
Vehicle	2017 TOYOTA HIGHLANDER
Component	SERVICE BRAKES
Date of Incident	May 31, 2024
Date Filed	June 4, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

my car has 18600.0 miles on it the problem is i started getting a " brakes under powered find a safe place to park" after doing some research, i have been advised to replace the vacuum pump and power booster at cost of aprox. 4 thousand dollars the car is not safe to drive i am disabled so this creates a hard ship for me. this is a major brake component why does it need to be replaced with only 18600.0 miles on it this is my only from of transportation and yes the mileage is correct

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