NHTSA Complaint #11592321 — 2022 JEEP COMPASS

When first purchased it with in a month it had to go back in bc shifter service appeared. This has happened multiple times since with a month to several months between episodes but the hard shifting never stops and they say it’s just normal. The 4th oil change as usual I had them do oil and rotate tires and once again they said they adjusted the shifter and fixed a recall. I asked them to also check the tires bc everyone id make a sharp turn or anything I was getting some weird noises and also the steering wheel would jerk out almost out of my hand or shake. They said couldn’t find any issues (idk how they had time as it only took the time an oil change would) well a few weeks ago I had another dealership do my oil change and tire rotation my tires was on so tight it took them forever to get the tires rotated so they and I assumed that was the issues with the jerking and noise. Fast forward to this weekend [XXX) today. Steering wheel while traveling out of town begin to vibrate worse tire pressure was fine but it shift hard if I’d stop and get back in start again it be ok for a while. I got back home and put in park and the steering wheel was vibrating so bad the whole car was shaking. As if the transmission or caliper was stuck got it shut off let it sit for a few hours started it back it was ok but hard shift several times. First time was month into owning it last was yesterday [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)