NHTSA Complaint #11592300 — 2023 TOYOTA RAV4

SERVICE BRAKES issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11592300
Vehicle 2023 TOYOTA RAV4
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The brakes failed, without warning, while parking; causing me to hit a pole/wall in my employer’s parking garage on April 12, 2024. I was injured, and obtained care from UChicago Medical Center. Toyota assigned an independent investigator to assess my vehicle; which was completed on April 29, 2024. Per Toyota, no brake issues were noted. My vehicle remained at Oak Lawn Toyota from April 12, 2024- May 31, 2024.

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