NHTSA Complaint #11592247 — 2015 FORD ESCAPE

The contact owns a 2015 Ford Escape. While the contact's fiancé was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact's fiancé stated that the vehicle was shaking, and the transmission failure warning light was illuminated. Additionally, the RPM was elevated; however, the vehicle decelerated to 5 MPH unintendedly. The contact's fiancé drove the vehicle to a parking lot and parked the vehicle. The contact arrived and connected a digital diagnostic scanner to the vehicle. The contact retrieved DTC codes P07AA (Transmission Override) and P0219 (Engine Over Speed). The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that there was no recall associated with the VIN. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 97,000.