NHTSA Complaint #11592199 — 2012 MINI CLUBMAN

The contact owns a 2012 Mini Cooper Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after receiving the recall notification, the contact allowed the vehicle to remain parked. The contact then went to start the vehicle and the vehicle failed to start. The contact believed the footwell module had drained the battery causing the battery to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.