NHTSA Complaint #11592132 — 2023 CHEVROLET COLORADO

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Crash 2 Injuries

Complaint Details

ODI Number 11592132
Vehicle 2023 CHEVROLET COLORADO
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 2
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

Dash cluster initially went blank while driving and there was no speedometer or console. The vehicle alarm was also reported as going off in the middle of the night without anything around the vehicle. I took it into the dealership and they replaced several parts including the dash and radio components. They also performed a front camera recall repair. A few weeks later after driving around 250 more miles, we were driving in traffic around 50 mph when all of a sudden the vehicle came to a complete stop with no foot on the brake and injured my husbands neck and my wrists from how abrupt the stop was. The vehicle basically shut down and had to be restarted several times to get it to start back up again. Had roadside assistance tow it into the dealership again and they said that it happened during their test drive of the vehicle as well and was beeping and stopping at shadows on the ground. They drove it about 65 miles before it did it again. They returned the vehicle to us, unable to repair the issue and the GM technical engineer told them to just turn off all of the safety features in the console and that I would have to make sure they were turned off before driving the vehicle every time or if it lost power. They turned off the emergency braking controls with this action. Asked me to also adjust the gap to mid for object detection. They replaced the front camera with the recall and it still did not fix the issue. They told me that my truck does not have adaptive cruise control but the devices were acting like I did. I don't know if this is true or it is just another excuse. Note- This is the 2nd Chevy Colorado that i have had in 6 months with same issues as the dealer replaced the first lemon after 2 months.

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