NHTSA Complaint #11592082 — 2021 FORD F-250

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	11592082
Vehicle	2021 FORD F-250
Component	VISIBILITY
Date of Incident	May 30, 2024
Date Filed	June 3, 2024
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2021 Ford F-250. The contact stated that immediately after remote starting the vehicle, the rear window suddenly exploded and shattered. The contact stated that the rear defroster was not activated at the time of the failure. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 49,000.

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