NHTSA Complaint #11592004 — 2021 SUBARU FORESTER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11592004
Vehicle 2021 SUBARU FORESTER
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I was driving along the highway when I heard the sound of a pebble hitting my windshield. When I got home, I immediately checked my windshield and did not see any damage. I was quite relieved. Two hours later, I looked out and saw a very long crack had appeared. The crack went from nothing to about 22 inches long in a matter of hours. I went to investigate further and saw that the pebble created a small pit on the edge of the windshield. Unfortunately, like typical windshields, the pit did not remain consistent in size and stay put. Instead, it spread out as a very large crack on the window. I read today that Subaru has a lawsuit against this very thing - faulty windshields. I have had this vehicle two weeks and now have a very costly repair because of the eyesight technology. I bought this car for its reliability without knowing that it had faulty windshields.

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