NHTSA Complaint #11591822 — 2014 NISSAN PATHFINDER

The contact owns a 2014 Nissan Pathfinder. The contact stated while driving at an undisclosed speed, the vehicle started jerking while shifting gears. No warning lights were illuminated. The vehicle was taken to a local dealer and the contact was advised to replace the spark plugs. The vehicle was not repaired. The vehicle was taken to an independent mechanic who replaced the spark plugs; however, the failure persisted. The vehicle was taken to the independent mechanic again who diagnosed the vehicle and confirmed a transmission malfunction. The contact stated the failure had increased considerably over time. The manufacturer was not made aware of the failure. The failure mileage was unknown.