NHTSA Complaint #11591620 — 2014 LAND ROVER RANGE ROVER SPORT

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11591620
Vehicle 2014 LAND ROVER RANGE ROVER SPORT
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DC

Consumer Description

Component/System Failure: The issue pertains to a timing chain failure malfunction, which has led to the disablement of the vehicle while driving. Yes, the affected component is available for inspection upon request. Based on additional information received this timing chain failure issue was raised and settled in a Class action lawsuit that Jaguar agreed to pay for Lessees of these models that all had a timing chain failure issue but the issues were not resolved with this vehicle. Safety Concerns: The failure occurred while driving on Highway [XXX], and the potential consequences could have been catastrophic. The vehicle's abrupt disablement in the middle of rush hour traffic in Washington D.C. posed an imminent risk of a near-fatal accident. A highway patrol officer had to intervene to redirect traffic and prevent other vehicles from crashing into the lane. This incident not only endangered the driver but also jeopardized the safety of countless other drivers on the road. It's crucial to highlight that such a failure could have been avoided with proper maintenance and early detection of the timing chain issue. The malfunction of the timing chain indeed poses risks, not only to your safety but potentially to others on the road as well. When crucial components fail unexpectedly, it can lead to hazardous situations such as sudden loss of power or control, increasing the likelihood of accidents. Confirmation by Service Centers: The problem has been diagnosed and confirmed by either a dealer or an independent service center. They have likely conducted thorough inspections to identify the root cause of the issue. Inspections: The vehicle or the faulty component was inspected at Autotech DC by various parties. These inspections are crucial for gathering information and documenting the extent of the problem. It has now been towed to Land Rover Bethesda for review and inspection and diagnosis of the issue. Additionally, this vehicle has a suspension fault INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

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