NHTSA Complaint #11591527 — 2016 TOYOTA RAV4

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11591527
Vehicle	2016 TOYOTA RAV4
Component	STEERING
Date of Incident	May 30, 2024
Date Filed	May 30, 2024
Mileage	99,388 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

The contact owns a 2016 Toyota Rav4. The contact stated while driving 40 MPH and driving over a bump in the roadway, the steering wheel seized, and the information system rebooted. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the cause of the failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 99,388.

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