NHTSA Complaint #11591318 — 2012 FORD EXPLORER
STEERING:RACK AND PINION issue reported to NHTSA
Complaint Details
| ODI Number | 11591318 |
| Vehicle | 2012 FORD EXPLORER |
| Component | STEERING:RACK AND PINION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
The contact owns a 2012 Ford Explorer. The contact stated while driving at approximately 50 MPH, he became aware of a strong clicking sound coming from the steering wheel. No warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed that the rack and pinion needed to be replaced. The local dealer was contacted and confirmed that an unknown safety recall related to the rack and pinion for the vehicle had expired. The contact had not received notification regarding the recall. The manufacturer was not made aware of the failure. The failure mileage was unknown.
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