NHTSA Complaint #11591232 — 2023 MERCEDES-BENZ GLC 300

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11591232
Vehicle 2023 MERCEDES-BENZ GLC 300
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

When working in the rear cargo area, the door comes down without warning and does not break when it meets resistance trapping me between the body of the car and the descending door. A great deal of physical pressure must be employed in trying to get it to reverse direction. It is a struggle to get out from under the continually closing door. This has happend to me on three different occasions. There should be an automatic reversal when the door meets resistance not unlike a garage door.

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