NHTSA Complaint #11591191 — 2020 FORD F-150

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11591191
Vehicle 2020 FORD F-150
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

Not one check engine light has ever come on. Bought this truck new off the lot, now to almost 60,000 mi. Every single component on this truck, immediately failed. Bucking/ jerking/ chugging on acceleration and maintaining speed while inclining. Incorrect gear selection 90% of the time. Going 5 mph with no foot on the gas, it up shifts and takes off down my driveway. Sudden down shifts causing violent decreases in speed. When braking the truck may rail on the brakes and "assist" you to stop or it may decrease reading of the pressure of your braking. Tire pressure sensors don't read accurately. Digital and analog speed read differently. The truck nudges itself side to side on the road. Truck will change the steering tension going around corners, so the driver must react to stay on track. Not going around corners the steering tension will change. Almost 2 in of play in the steering at times while sometimes one side is more responsive than the other. If not wearing a seat belt and the alarm goes off while the blinker is on, the blinker will slow down until the alarm stops then pick back up again. The RPM gauge doesn't respond at all or accurately. It will stay at 1,500- going up hill, accelerating, braking. The RPM's read inversely while down shifting. For 2.5 years SYNC update wouldn't install, a month after last attempt, it connected to my WIFI and updated itself. For 6 months, I dropped calls every time in one spot. Then I unplugged my phone from the center USB and I never dropped calls there again, unless I chose to have my phone plugged in charging. No start, couldn't find fob. No unlock. Unlocks on own. Heated seat and steering wheel turn on without the button. Burning smell coming from the motor <5,000mi. A/C never cold and heat never hot. Both sound like they are blowing hard, but the vents could barley rock a face mask back and forth. USB plugs don't have great power. The AC outlets have never had enough to charge anything. My BIL phone treated as key fob.

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