NHTSA Complaint #11591013 — 2022 VOLKSWAGEN ATLAS

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11591013
Vehicle	2022 VOLKSWAGEN ATLAS
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	May 24, 2024
Date Filed	May 28, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

Using adaptive cruise control with lane departure. Driving on a straight stretch of interstate with audio (music) at high level. Car suddenly braked and jerked wheel right risking a crash. Vehicle does not do well on straight stretches of road. Thinks driver is not steering, and will populate a msg on dash, followed by a red light and a signal tone. These aren't easily noticed when head is up and eyes on road with audio level high. VW should change this to remove braking and instead it deactivates cruise and/or wheel vibrate only.

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