NHTSA Complaint #11590813 — 2022 PORSCHE TAYCAN

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY issue reported to NHTSA

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Complaint Details

ODI Number 11590813
Vehicle 2022 PORSCHE TAYCAN
Component ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I just contacted Porsche Customer Service and they told me that the replacement cables for the charger were available and my Porsche dealer could order me one. I went to Porsche Fresno and spoke to the service manager who said he had no information saying that these cables were available and if they were I would have gotten a letter from Porsche saying so. He also said that when they become available he will get an allocation of them. Please make Porsche Customer Service stop putting out misinformation! The original recall letter for this was dated January 22, 2023. Today is May 26, 2024. Porsche has had 490 days, or 70 weeks, to provide safe cables for these mobile chargers. This is not acceptable performance on the part of Porsche!

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