NHTSA Complaint #11590699 — 2018 FORD FOCUS

The oil pump belt broke and lost oil pressure causing the car to lose power while pulling out onto a busy highway. Had to have car towed to dealership. They diagnosed the problem as related to the recall and have recommended engine replacement but are not able to repair as the recall is in the advanced notice stage. I have contacted Ford everyday for a week about needing a vehicle in the meantime. They finally approved a car rental for $45/day but it has to be a Ford. I’ve called 8 car rentals and no one carries a compact Ford at that price. I would like my vehicle fixed or reimbursed 100% for a rental. I have spent hours on the phone trying to get this resolved. I’m being told I will need to pay out of my own pocket for anything more than $45/day or pay $8100 to replace my engine with no guarantee that I will be reimbursed.